Refunds
Single documents: 30-day money-back. Subscriptions: cancel anytime, with a refund on request within 7 days of the first charge.
- Single documents: if you're not happy, ask within 30 days of the purchase for a full refund.
- Subscriptions: cancel anytime. If you ask within 7 days of your first charge, we refund it. Renewals aren't refunded, but cancelling stops the next one.
To ask, email support@paystub.biz from your account's email address with the date and amount. Refunds go back to the original payment method; your bank may take 5 to 10 business days to show it.
Please contact us before disputing a charge with your bank. It's faster for you, and we can usually fix the problem the same day.
Full details are in our refund policy.
Still stuck? Email support@paystub.biz or see the FAQ.