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Paystub.biz
FAQ

Frequently asked questions

Short answers. For step-by-step guides, visit the help center.

The basics

Is it legal to use Paystub.biz?

Yes, when you use it to record pay that was actually made. Employers, contractors and self-employed people make paystubs and tax forms to keep records, give workers a pay statement or replace a lost one. It is illegal to create a document showing income you didn't receive, or to change real figures, and use it to deceive a lender, landlord, employer or government agency. That can be fraud or forgery, and it breaks our Terms of Use.

Using it legally

What can I make?

Paystubs, W-2s, 1099-MISC and 1099-NEC forms, and invoices, plus the free W-9 and W-4 and a free paycheck calculator.

Everything you can make

Are you a payroll company or tax adviser?

No. Paystub.biz prepares documents from what you enter and estimates taxes. We don't pay anyone, deposit or file taxes, or give tax or legal advice. Check every figure before you rely on it, and ask a professional about your situation.

Do I need an account?

No. Build and pay without signing up. When you pay we create an account for your checkout email, so you can re-download from History later.

What an account adds

Paystubs

How accurate are the tax calculations?

Federal tax follows the IRS Publication 15-T percentage method, Social Security and Medicare use the official rates and wage base, and every state plus DC and Puerto Rico is covered, with common local taxes and state disability and paid-leave programs. They are close estimates, not payroll-grade: some state formulas have details we don't model.

Which taxes we calculate

How is year-to-date (YTD) worked out?

YTD is everything paid earlier this year plus this paycheck. By default we count the pay periods from January 1 to the pay date. You can instead enter previous YTD amounts, or the number of pay periods worked if the employee started this year.

How YTD works, with an example

Can I make several paystubs at once?

Yes, up to 52 in one order. The dates you enter are for the latest stub; each earlier stub steps back one pay period, and every stub's YTD includes the ones before it.

How the dates step back

Can I add a company logo?

Yes, a payroll processor logo and an employer logo. Only upload logos you own or have permission to use; never another company's trademark.

Adding logos

Does the PDF have a watermark?

No. The on-screen preview shows "Preview only", but the PDF you download is clean.

Tax forms

Can I file the W-2 or 1099 PDF with the IRS?

Not as Copy A. The IRS and SSA only accept Copy A on the official red, scannable form or electronically, so our PDF includes the other copies (W-2: B, C, 2 and 1; 1099: B, 1 and 2). Use our figures to file Copy A online or on an official form.

Why Copy A isn't included

Should I use a 1099-MISC or a 1099-NEC?

Use 1099-NEC for payments to contractors for their services. Use 1099-MISC for rents, royalties, prizes and other income.

Which 1099 to use

Are the W-9 and W-4 really free?

Yes. Both fill the official IRS form, can be signed with a typed signature, and never ask you to pay.

Account and billing

How much does it cost?

$9.99 per document (per stub on paystub orders), or unlimited documents for $19.99 a month or $59.99 a year. You only pay when you download.

Plans and pricing

How do I cancel my subscription?

Open My profile, choose Manage billing and cancel in the billing portal. You keep unlimited access until the end of the period you paid for.

Cancelling

Can I get a refund?

Single documents have a 30-day money-back guarantee. Subscriptions can be refunded on request within 7 days of the first charge. Email support@paystub.biz.

Refund policy

I made a mistake. Can I fix it?

Yes. Correct it in the builder (your draft is still in your browser) and download again. Documents you downloaded while logged in are in History, where you can download them again anytime.

Fixing a mistake

Is my information safe?

Everything travels over HTTPS. Saved document inputs and sensitive numbers are encrypted with AES-256-GCM, files are in private storage, and Stripe handles payments so we never see your card number. Deleting your account deletes your documents and files.

How we protect your data

Do you have an affiliate program?

Yes, by invitation for now. Affiliates earn 50% of net revenue from the customers they refer, for as long as those customers pay, with 60-day attribution and monthly payouts through Stripe.

How the affiliate program works