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Your profile, password and deleting your account

Change your name or password from My profile. Deleting your account removes your documents, PDFs, logos and saved details.

Open My profile. You can change your name and your password (at least 8 characters). Changing the password signs you out on your other devices. To change the email on your account, contact us.

Forgot your password? Email us at support@paystub.biz from your account's email address and we'll help you back in.

Deleting your account

At the bottom of My profile, enter your password and type DELETE. This permanently removes your account, every saved document and PDF, your saved companies, employees and logos. It can't be undone.

Cancel any subscription first, from Manage billing on the same page. Deleting the account doesn't refund a payment already made.

Still stuck? Email support@paystub.biz or see the FAQ.